What Is Enterprise Business Intelligence? How To Use Data-Driven Insights For Success

Empower your business with Enterprise Business Intelligence (BI) insights from MSH. Discover the transformative impact of BI in making data-driven decisions for sustainable growth.

Landon Cortenbach
Jul 28, 2023
# mins
What Is Enterprise Business Intelligence? How To Use Data-Driven Insights For Success

What Is Enterprise Business Intelligence? How To Use Data-Driven Insights For Success

Empower your business with Enterprise Business Intelligence (BI) insights from MSH. Discover the transformative impact of BI in making data-driven decisions for sustainable growth.

What Is Enterprise Business Intelligence? How To Use Data-Driven Insights For Success

Empower your business with Enterprise Business Intelligence (BI) insights from MSH. Discover the transformative impact of BI in making data-driven decisions for sustainable growth.

It's undeniable that the ability to make informed decisions based on accurate and up-to-date information is essential for your organization's success.

With big data, AI, and BI tech evolving at a more rapid pace each and every year, this reality is starting to carry even more weight.

Enterprise BI is data-informed decision making at scale. Enterprises are inherently hierarchical, and their Business Intelligence programs should reflect that.

An organization’s reporting and data landscape need to be cohesive both laterally and vertically.

The former provides teams/individuals at each level with the 360-degree visibility they need to make decisions that synergize (rather than conflict) with the functional areas around them. The latter ensures that the correct information flows up the command chain efficiently so that leaders are empowered to be proactive rather than reactive.

These same structures allow a leader’s proactive decisions to be implemented back down the same chain, within established strategic frameworks, to mitigate execution risk.

To set the stage of our exploration of EBI, we tapped our resident data genius Ryan on what most organizations get wrong about BI before they can fully embrace it:

"Business Intelligence is a cultural mindset as much as it is about the actual tooling. Where a lot of organizations go wrong is that they start their BI investments in a piecemeal capacity in the absence of a comprehensive vision. Adding technology within a silo may provide some benefit to that particular silo but the continuing presence of the silos, themselves, is the real structural impediment that will constrain efficacy and, consequently, preempt a critical mass of adoption. Business Intelligence is a tremendous opportunity to promote operational cohesion, but the strategy needs to be top-down to ensure that the pieces align holistically. Otherwise, you’re just leveraging existing dissonance."

- Ryan Burns - Economist & Chief Data Officer @ MSH

What Is Enterprise Business Intelligence?

Enterprise Business Intelligence (EBI) provides tools and processes for collecting, analyzing, and visualizing data to help large and complex organizations make better decisions. It includes self-service capabilities, enabling business users to explore data, create dashboards, and generate reports independently, reducing reliance on IT departments and accelerating decision-making.

For an SMB, the highest marginal gain for BI is visibility and process enhancement. Smaller companies often have more dynamic roles with diversified responsibilities. Adding structure and efficiency has the positive impact of removing mental clutter - facilitating a higher level of individual contribution through better collaboration and value-added thought, rather than burning limited resources on essential, but low-level, functions.

At enterprise scale, BI is about creating a scalable platform that drives operating leverage in the back office while facilitating more agility and value creation in the front office by giving everyone the ability to make informed, impactful strategic decisions.

Benefits Of EBI

One of the primary benefits of Enterprise BI is the ability to make informed business decisions. By providing access to real-time data, BI allows businesses to gain a comprehensive understanding of their operations, market trends, and customer behavior. Armed with this valuable information, organizations can make data-driven decisions that are aligned with their business objectives, leading to improved performance and competitiveness.

Enterprise business intelligence platforms also contribute to increased efficiency and productivity. With traditional reporting methods, businesses often spend a significant amount of time and effort manually collecting, organizing, and analyzing data. With BI tools, this process is streamlined and automated, saving valuable time and resources. Additionally, BI enables online analytical processing, empowering business users to access and analyze data on their own. This self-sufficiency eliminates dependency on IT teams and expedites decision-making processes.

Another advantage of BI is the ability to identify and capitalize on new opportunities. With comprehensive data analysis and visualization capabilities, BI solutions can uncover hidden patterns, trends, and correlations within the data. These insights help businesses identify untapped markets, emerging customer preferences, and potential areas for growth. By leveraging this information, organizations can proactively adapt their strategies and stay ahead of the competition.

BI also contributes to better customer service and satisfaction. By analyzing customer data, businesses can gain valuable insights into customer behavior, preferences, and purchase patterns. This information can be used to tailor marketing campaigns, improve products or services, and provide personalized customer experiences. By understanding and meeting customer expectations effectively, organizations can foster customer loyalty and drive business growth.

"Enabling teams to move beyond task-based work to knowledge-based work. A robust BI framework will make the right data available to the right users quickly – so they can spend less time stitching a perspective together and more time using the perspectives that are already available to engage in value-added thought. Done correctly, the perspectives provided by the BI framework are inherently aligned with the strategic vision of the org so leaders can be confident that actions at all levels move the ball forward rather than sideways. This empowers employees and managers alike to feel good about reaching their full potential."

- Ryan Burns - Economist & Chief Data Officer @ MSH

Enterprise Business Intelligence Solutions

An enterprise business intelligence platform enables organizations to transform raw data into actionable insights. It encompasses a range of features that allow businesses to gather, analyze, and interpret vast amounts of data, leading to informed decision-making and improved business outcomes.

While the specific decision points will vary significantly from one organization to another, here is a key universal perspective:

Understand your objectives and be pragmatic in your selection. If your organization is highly technical and/or contains a dedicated BI team, there are sophisticated tools out there with a high level of customization.

If your organization isn’t as technical, there is still transformative value to be had – just focus on your users. A lighter-weight tool used to its capacity will always provide a more enjoyable (i.e., valuable) experience than a heavyweight tool poorly implemented. You can also engage with a BI consultant who can help you bridge the knowledge gap.

Here are some key features of an enterprise business intelligence solution for your consideration:

1. Advanced Analytics. An EBI solution leverages data analytics techniques such as predictive models and descriptive analytics to uncover valuable insights from business data.

2. Self-Service BI. One of the key features of an EBI solution is its user-friendly interface that enables business users to access and analyze data without relying on IT departments or data experts.

3. Data Visualization. EBI solutions provide interactive dashboards and graphical representations that transform complex data into easy-to-understand visualizations.

4. Integration with External Data Sources. An EBI solution allows organizations to incorporate data from external sources, such as market research, social media, and customer feedback.

5. Centralized Data Source. EBI solutions provide a centralized data source that integrates various business applications and data sources.

6. Automation of Business Processes. EBI solutions streamline and automate business processes by integrating with different business applications.

7. Cost Reduction and Improved ROI. Implementing an EBI solution can result in cost savings and improved return on investment (ROI).

Learn more: The Best Enterprise Business Intelligence Platforms

AI and EBI

The transformative impact of AI and related technologies, particularly code interpreters, is revolutionizing the landscape of Business Intelligence (BI), ushering in a new era of democratization in the data-driven decision-making realm.

Traditionally, BI implementations were predominantly the domain of large enterprises with substantial resources and dedicated data teams. The complex and time-consuming process of structuring and normalizing data often posed significant barriers for smaller businesses to enter the BI arena. However, with the advent of AI-powered code interpreters, these barriers have been dismantled, and BI capabilities are now within reach of organizations of all sizes.

Code interpreters are AI-driven tools designed to analyze and interpret complex data queries and structures, automating many aspects of data preparation and analysis. By employing machine learning algorithms, code interpreters can discern patterns and relationships in data, reducing the need for extensive manual data preparation. This newfound automation not only saves time but also minimizes human error, enhancing the accuracy and reliability of insights derived from the data.

Moreover, code interpreters are engineered to be user-friendly, requiring minimal coding expertise. This accessibility empowers non-technical users, such as business analysts and department heads, to directly access and analyze data without relying on IT or data science teams. As a result, decision-making is decentralized, and insights can be derived swiftly at various organizational levels, expediting the entire decision-making process.

Learn more: Integrating AI with Business Intelligence

Big Takeaway

In conclusion, an enterprise BI solution is an invaluable tool for businesses seeking to gain a competitive edge and drive growth. By providing real-time, accurate data analysis and visualization, BI solutions empower organizations to make informed decisions that are aligned with their business objectives.

Overall, enterprise business intelligence is a necessary investment for businesses in today's data-driven world. With the power of BI solutions, organizations can compete efficiently, make informed decisions, and enable growth and success. So, if you haven't already started taking advantage of specialized BI solutions, now is the time to start. 

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