ServiceNow Recruitment That Matches You With Exceptional Talent the First Time

You don’t need more resumes. You need people who can actually do the work. We connect you with certified ServiceNow talent. Vetted. Proven. Ready to go.

You’re trying to build something that works. The last thing you need is a hiring partner slowing you down. MSH is built to move fast, align with your team, and actually understand the roles you’re hiring for. We recruit certified ServiceNow experts across ITSM, HRSD, CMDB, and more.

Whether you need someone yesterday or you’re planning ahead, we scale with you and keep the process clean. From a single admin to a full implementation team, we scale with you and keep the process clean.

How MSH Delivers ServiceNow Recruitment

We take a structured, consultative approach to ServiceNow staffing, ensuring you get the right people, at the right time, for the right price.

1. Needs Assessment and Discovery

We learn fast. We meet with your team to get the full picture of your environment, your gaps, and where ServiceNow fits into your larger goals.

2. Rapid Role Calibration

We co-create scorecards with you. Skills, certifications, team fit, and delivery needs are clearly defined so there is no confusion once the resumes start flowing.

3. Candidate Pipeline Within 72 Hours

You get candidates in three days. Aeon Hire gives us the intel. Our recruiters do the screening. No fluff, no guessing, just people ready to work.

4. Hands Off Scheduling and Feedback Loops

We coordinate everything. Interviews. Feedback. Offers. And we make sure every loop gets closed so you are never chasing a recruiter for an update.

5. Post Hire Support

We stay plugged in after the hire. Onboarding, early check-ins, and behind-the-scenes coaching if anything feels off. Our job is not done when they sign.

6. Scale As You Go

Whether it is one ServiceNow architect or an entire delivery team, we scale up or down as needed. Full time, contract, nearshore, or on site. You choose.

Our Trusted Advisors

Sayan Bhattacharya

Sayan Bhattacharya

Managing Director

Bringing over a decade of experience in technology and management, Sayan is known for his dynamic approach. He has a notable history of transforming IT projects, combining extensive management expertise with a passion for technology, marked by his previous roles at global technology leaders.

Arun Krishnakumar

Chief Architect

Accomplished Chief Architect with a proven track record of exceeding revenue targets through innovative, value-driven sales techniques and customer-centric adoption strategies. Skilled at leveraging technical expertise to drive business transformation across diverse industries.

Kurt Vosburgh

Vice President of Sales, Global Technology

Kurt uses strategic insight, optimized solutions, and a collaborative approach to provide talent solution programs to clients, from implementation to support—managing external partnerships and internal delivery teams.

IT Staff Augmentation Showcase

Strategic talent planning for ground-up IT workforce development. MSH helps a leading private equity firm design an integrated talent acquisition process to ensure top-quality candidates and a lean hiring process.

Challenge

  • Blackstone experienced rapid growth, leading to a quadrupling of hiring needs in their Innovations/Tech group.
  • The increased demand highlighted the need to streamline feedback, interview, and onboarding processes for faster hiring.
  • MSH Talent Solutions was engaged to replace a contingent vendor that previously handled one-off hiring.
  • Blackstone tasked MSH with designing an integrated talent acquisition process to ensure top-quality candidates and a more efficient hiring process.

Solution

  • MSH Talent Solutions partnered with Blackstone, forming a strategic team to address operational challenges and relieve volume constraints.
  • A modified talent acquisition process was implemented to attract targeted talent and ensure consistent branding and messaging.
  • Technical assessments were conducted to accurately evaluate candidates' skill sets.
  • Thorough reporting was introduced to track and reduce time to fill, improving visibility into candidate pipelines.

Result

Improved margin while hiring high calibre talent in record time.

12% Reduction In Agency Fees

Lowered Time To Fill By 2+ Weeks

20 New HiresIn 4 Months

Solutions To Help You Hire Certified ServiceNow Professionals With Confidence

ServiceNow Talent Sourcing and Screening

Get certified ServiceNow professionals across ITSM, HRSD, CMDB, ITOM, and more. Admins, developers, and architects who show up ready to contribute on day one. Each one is technically vetted and matched to your specific needs.

Contract, Contract to Hire, and Full Time Placement

Short term project. Long term strategic hire. Something in between. We structure the right model for you and take care of the paperwork, compliance, and onboarding.

ServiceNow Implementation and Upgrade Staffing

Go lives and version upgrades need the right people in the room. We provide experienced talent for new implementations, module deployments, and environment overhauls.

Support and Maintenance Resource Augmentation

We fill in the gaps so your team can focus. L2 and L3 support, admin coverage, bug fixes, backlog cleanups. All handled without slowing you down.

Nearshore and Offshore ServiceNow Teams

You get 24 hour support with real cost efficiency. We blend US based leads with nearshore and offshore developers who work your hours and speak your language.

Aeon Hire Enabled Candidate Experience

Every candidate goes through Aeon Hire. That means predictive scoring, technical validation, and real feedback from your team in one place. Better data means better hires.

Frequently asked questions

What is ServiceNow recruitment?

It’s not just sending resumes with the word ServiceNow on them. True ServiceNow recruitment means sourcing certified talent who understand the platform’s modules, architecture, and how they map to your business priorities. That’s the only kind of recruitment we do.

What are common ServiceNow roles that you place?

We place ServiceNow developers, administrators, architects, project managers, business analysts, implementation specialists, support engineers, and platform owners. If the role exists in your environment, we have someone who has done it before.

What certifications do your ServiceNow professionals have?

Our candidates hold relevant ServiceNow certifications including Certified System Administrator, Application Developer, Implementation Specialist for ITSM, HRSD, CSM, and CMDB, and advanced architecture tracks. We match certification levels to the complexity of your environment.

How quickly can MSH provide ServiceNow staff?

We deliver qualified candidates within three business days of intake. We do this using Aeon Hire and our pre-built networks of certified ServiceNow talent. If you need to move faster, we can.

Do you provide remote and on site staffing?

Yes. We support fully remote, hybrid, or on site roles based on your location, work model, and compliance needs. We also offer nearshore and offshore models for scale and coverage.

What are the terms of the partnership?

We keep it simple. No long term lock ins. Contract, contract to hire, or direct hire. You get dedicated support, structured updates, and flexible options based on what you need right now.

Get the ServiceNow Talent You Need Without the Hiring Headache

Schedule a quick consultation with our ServiceNow staffing team. You’ll walk away with clarity on the market, advice on your search, and a clear plan to get the talent you need in the door. No hard sell. Just real help.

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