With me (your host, Oz Rashid) on this episode, I'm joined by Wade Mitzel, Chief Operating Officer at UofL Health, who shares the reason (I personally believe) why UofL has probably not experienced a shortage of APCs (advanced practice clinicians), even though it's a worldwide issue.
UofL Health is a fully integrated regional health system with more than 12,000 employees, made up of highly skilled healthcare professionals. The focus is on the organization's primary mission: to deliver patient-centered care to each and every patient, every day.
The discussion centers on living out that mission and culture daily, to make it real and not simply a statement on a piece of paper. In addition, it's about hiring the right people and leading with empathy.
I gotta tell you: I have a lot of admiration for this healthcare COO who is second to none in terms of compassion and love for his people.