Podcast: Dr. Lilicia Bailey — Most Leaders Think They’re Self-Aware. They’re Wrong with Dr. Lilicia Bailey of CommonSpirit Health

In this episode, we talk with Dr. Lilicia Bailey, Senior Executive Vice President and Chief People Officer of CommonSpirit Health, one of the largest nonprofit health systems in the country. Dr. Bailey started in psychology at Spelman, built global people functions at Cox Enterprises, and rebuilt the culture and engagement function at Belk before leaving retail for healthcare in 2016. She led people strategy through the pandemic and the staffing crisis that followed, first at Wake Forest Baptist and then as Chief People Officer at Emory Healthcare, all while earning her PhD studying how leaders navigate exactly that kind of chaos. We cover what makes a good leader in healthcare, how poor leadership shows up in patient care, her core hiring philosophy, the interview question she uses to spot self-awareness, and how CommonSpirit is rolling out AI across its 160,000-person workforce.