We manage the process to build your team. Your dedicated process manager will build you a sustainable team with great talent.
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In this episode, Colette Brown, Chief Human Resources Officer of Stony Brook Medicine, discusses what actually builds (and breaks) a healthy culture. She dives into why leaders should address behavior instead of attitude, the red flags hiring managers keep talking themselves into ignoring, and the 15-year stay-at-home mom who became her favorite hire. With nearly 40 years in healthcare HR, including stops at Melmark, Presby’s Inspired Life, and Crozer-Keystone Health System, Colette brings stories from the trenches and practical tools any leader can use on Monday morning.
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On this episode, we’re joined by Catherine Mitchell, Senior Vice President of InnovAge and a seasoned healthcare operator with a passion for building teams that lead with empathy, adaptability, and purpose. Catherine shares how her early personal experiences shaped her leadership style, and why hiring for story and transferable skills often leads to better outcomes. Catherine and Oz discuss how to build resilient healthcare cultures, the importance of non-linear thinking in hiring, and how AI may reshape how we evaluate talent. Catherine also opens up about common hiring mistakes — including the danger of overvaluing referrals — and what she looks for in candidates beyond the résumé.
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Let's delve into the realm of these two roles, break down their differences, and understand how they contribute to the success of an organization.