We manage the process to build your team. Your dedicated process manager will build you a sustainable team with great talent.

Hiring for skill feels safe; hiring for will builds transformation. In this episode, we sit down with Malvika Jhangiani, Chief Human Resources Officer of FARO Technologies. With global HR leadership experience spanning multinational organizations across the US, India, and the Middle East, Malvika has led large-scale transformations inside complex, matrixed businesses. Malvika shares why her core hiring philosophy is “hire for will, not skill,” and how learning agility consistently outperforms credentials. We explore what global companies get wrong about inclusion, why transformation fails without stakeholder alignment, and how HR leaders must balance global consistency with local cultural nuance. She also breaks down how AI is becoming HR’s newest coworker — freeing up time for more strategic, creative work.

Today, we’re joined by Michael Rady, Executive Vice President of People and Culture at Swisher, whose career spans senior leadership roles at PepsiCo, United Parks & Resorts, and Ingersoll Rand. He brings a lifetime of coaching influence, a world-class talent mindset, and deep experience leading organizations through transformation. Michael shares how his athletic upbringing shaped his leadership philosophy, why coaching is central to every manager’s job, and how he’s helping modernize a legacy brand through culture, care, and capability.

On this episode, we’re joined by Shashank Shekhar, Founder and CEO of InstaMortgage, a category-defining fintech company in the mortgage industry. Shashank shares his remarkable journey from arriving in the US with no network or software background to building a thriving, award-winning business during a financial crisis. He opens up about hiring missteps, how to build a high-performance culture without micromanagement, and the future of work with AI-driven teams. He also discusses the importance of values-based leadership, the dangers of hiring based on brand names alone, and how founders can stay resilient through failures.