Podcast: Malvika Jhangiani — Take the Detour: Career Risks, Big Bets, and Building High-Performance Teams

Hiring for skill feels safe; hiring for will builds transformation. In this episode, we sit down with Malvika Jhangiani, Chief Human Resources Officer of FARO Technologies. With global HR leadership experience spanning multinational organizations across the US, India, and the Middle East, Malvika has led large-scale transformations inside complex, matrixed businesses. Malvika shares why her core hiring philosophy is “hire for will, not skill,” and how learning agility consistently outperforms credentials. We explore what global companies get wrong about inclusion, why transformation fails without stakeholder alignment, and how HR leaders must balance global consistency with local cultural nuance. She also breaks down how AI is becoming HR’s newest coworker — freeing up time for more strategic, creative work.